InTouch - Customer Relationship Management & Email marketing software

Winning and retaining new customers is essential for all businesses and we can help.

The 3 key stages to an effective email communication are:

• Conversion to sales
• The contact database
• Getting it delivered

InTouch is a combined database and email marketing communications tool that delivers these 3 stages.

But InTouch is much more than just an email marketing tool that allows you to create sales messages or communicate via email newsletters.

InTouch CRM is a simple to use but highly powerful customer database and communications tool which allows any individual, organisation or business to store details of their customers and then communicate to them via email or SMS. InTouch also has integrated applications for your social media, surveys and autoresponders.

InTouch securely saves and stores all of your contact data in an easy access database, available 24*7, 365 days a year, via the internet.

• We provide an unlimited number of contact records
• It is simple, safe and secure to use
• The navigation is user friendly and quick to learn
• There is no software to install
• You can use InTouch wherever there is an internet connection

The contact database allows you to easily create groups of contacts, so you can communicate with a specific target group rather than to everyone.

InTouch provides powerful email marketing with full post campaign reporting. 

With InTouch, you can create great looking emails in minutes (see video below):

• You can customise our templates or upload your own html version
• Our templates feature customisable layouts
• Before sending an email you can use our Campaign Preview tool to see what your campaign looks like
• Automate your contacts with our autoresponder tool
• Easily link your social media platforms

InTouch will also provide powerful post-campaign reporting to find out how successful your campaign has been: for example:

• How many users opened your email?
• Find out how many users clicked on which links
• Who used the automatic removal tool to unsubscribe from future contact
• Provide Google Analytics and provide a return on investment calculation

And there is more....

InTouch also enables you to join the rapidly growing market of SMS Communications providing instant communication at a price you can afford.

• Communicate with your customers instantly, even when they are away from their PC
• Simple and affordable
• InTouch will help you create professional SMS campaigns that meet all the legal requirements

 As this is an integrated CRM tool, InTouch will record all your contact activity:

• You can Record Meetings, Calls and Appointments
• It will help you Build customer intelligence and knowledge
• You have the option to also Store important conversations and discussions
• You can easily share information with other colleagues with a multi user 
• A calendar facility to help you organise your workflow.

• Never miss a meeting again! You can add diary notes to receive notifications on upcoming events.

 How about sales automation? Are you losing business by not recording potential customer leads? InTouch enables you to add your Leads & Sales to create an online sales automation tool:

• You can record details of customer leads
• Run a report on who hasn’t done business with you recently and communicate to get them back
• Review changes and updates made by sales teams to track their progress
• Track your sales more eff­ectively
• Monitor your leads and know much more than just how many you have
• Identify incomplete or stagnant leads and get them moving again
• Find out which avenues of communication are bringing in the most business for you

So how much?
                                    

Hopefully this has given you an overview of how CRM InTouch can help you.
For more information or to arrange a demonstration of the product, then please contact us on 01865 378559.